Welcome to our FAQ section, where we aim to clarify all your queries about BIZ Rent a Car. Didn't find what you're looking for? Please contact us for more information. Ready to hit the road? Book your perfect car with us today!
Frequently Asked Questions
1How does BIZ Rent a Car ensure a seamless airport transfer experience?
At BIZ Rent a Car, we believe in taking care of every detail for our valued customers. When making your reservation, simply provide us with your flight number and arrival airport in Orlando. Leave the rest to us! We will arrange complimentary transportation from the airport to your hotel or vacation home in Orlando or Kissimmee. Your rental car will be ready and waiting for your arrival, ensuring a smooth transition to your desired destination. When it's time to return the vehicle, the process is equally convenient. Leave the car at your hotel, and we'll handle your transportation back to the Orlando airport. Say goodbye to long queues, baggage concerns, and delays. The best part? We provide this service at no extra cost!
2What types of vehicles do you offer for rent?
At BIZ Rent a Car, we offer a fleet of sedans, SUVs, and minivans to cater to your travel needs in Orlando, Florida.
3What is the minimum age to rent a car?
To rent a car with BIZ Rent a Car, the minimum age is 21 years (with an additional cost) or 25 years with no extra charges.
4Do I need an international driver's license?
To rent a car with BIZ Rent a Car, the minimum age is 21 years (with an additional cost) or 25 years with no extra charges.
5How do I make a reservation?
Making a reservation with BIZ Rent a Car is as simple as a breeze! Just visit our website, select your desired vehicle category, enter your reservation dates and pickup location, and let us take care of the rest.
6Is there a mileage limit?
Explore to your heart's content! With BIZ Rent a Car, there are no mileage restrictions, allowing you to freely discover Orlando and its surrounding areas.
7Do you provide 24/7 roadside assistance?
Your safety is our top priority! That's why BIZ Rent a Car offers optional 24/7 roadside assistance throughout your rental period for added peace of mind.
8Can I make changes to my reservation?
We understand that plans can change, so at BIZ Rent a Car, we offer flexible modifications to your reservation, subject to availability, up to 72 hours prior to your rental start.
9Do you offer insurance for the rental cars?
Absolutely! All rentals at BIZ Rent a Car include mandatory basic insurance as required by Florida laws. Additionally, we provide optional supplemental liability insurance for your convenience.
10Are there any travel restrictions to neighboring states?
To ensure the best experience, BIZ Rent a Car vehicles are limited to travel within the beautiful state of Florida. Let us help you explore all that Florida has to offer!
11Can I rent a car for just a few hours?
BIZ Rent a Car offers a minimum rental period of 5 days for a memorable experience in Orlando and its surroundings.
12Do you have wheelchair-accessible vehicles?
While we don't offer wheelchair-accessible vehicles, BIZ Rent a Car provides a wide range of comfortable sedans, SUVs, and minivans for your convenience.
13What forms of payment do you accept?
At BIZ Rent a Car, we accept payment through credit cards and bank transfers, ensuring a hassle-free rental process.
14Can I rent a GPS device with the car?
No need to worry about navigation! All BIZ Rent a Car vehicles come equipped with GPS, allowing you to explore Orlando with ease.
15Are there additional fees for extra drivers?
We've got you covered! BIZ Rent a Car does not charge for the first additional driver. For more than two drivers, we offer the option for an extra cost.
16Is smoking allowed in the rental cars?
BIZ Rent a Car maintains a strict no-smoking policy in all our vehicles. To ensure a fresh and clean experience for all our customers, smoking violations may incur fines and cleaning fees.
17How does the fuel policy work?
BIZ Rent a Car ensures a hassle-free fuel experience. Our vehicles are delivered with a full tank, and you have the choice to return it full or opt for a convenient fuel service at an additional cost. If returned empty without the service, a fuel charge will be applied.
18Do you provide child safety seats?
Your child's safety is important to us! BIZ Rent a Car offers complimentary child safety seats, providing you peace of mind during your family travels.
19Is a security deposit required when renting a car?
To ensure a seamless rental experience, BIZ Rent a Car requests a $500.00 security deposit on the primary renter's credit card.
20What is your cancellation policy?
At BIZ Rent a Car, we understand that plans can change. We offer free cancellations up to 7 days before the rental start. After that period, a penalty of half the rental amount applies. However, please note that if you fail to show up for your reservation without notifying us within 24 hours of the booking, the full amount will be forfeited. We recommend communicating any delays or cancellations as soon as possible to ensure a smooth process.
21What documents are required to rent a car?
To rent a car with BIZ Rent a Car, you'll need a valid driver's license and a credit card in the name of the primary renter.
22Can I rent a car with a driver?
BIZ Rent a Car focuses on self-drive experiences and does not offer rental cars with drivers. However, our vehicles are equipped with GPS for convenient navigation.
23Do you have loyalty programs or discounts for frequent customers?
At BIZ Rent a Car, we value our loyal customers! Join our exclusive loyalty program and sign up on our website to unlock exciting discounts and rewards.
24Are there age restrictions for renting certain types of cars, such as sports cars?
For certain high-performance vehicles, such as sports cars, the minimum age requirement at BIZ Rent a Car is 25 years.
25Do you offer delivery and pickup services at hotels or airports?
BIZ Rent a Car goes the extra mile for your convenience! Enjoy our complimentary transportation service between Orlando airports and your hotel or vacation home, ensuring a stress-free experience.
26What is the minimum age to rent a car?
To rent a car with BIZ Rent a Car, the minimum age is 21 years (with an additional cost) or 25 years with no extra charges.
27Is it possible to rent a car without a credit card?
To streamline the rental process, BIZ Rent a Car requires a credit card in the name of the primary renter for payment and security purposes.
28What is the minimum age to rent a car?
To rent a car with BIZ Rent a Car, the minimum age is 21 years (with an additional cost) or 25 years with no extra charges.
29What insurance options are available for rental cars?
At BIZ Rent a Car, all rentals include mandatory basic insurance. For added protection, we offer optional supplemental liability insurance (SLI) to suit your needs.
30Is there a time limit for returning the car after the rental period ends?
At BIZ Rent a Car, we offer a grace period of up to 1 hour beyond the scheduled return time, with no additional charges. If you require an extension of up to 12 hours, subject to availability, a half-day rate will apply.
31Do you provide wheelchair rentals?
While wheelchair rentals are not available at BIZ Rent a Car, we have a wide range of comfortable vehicles to accommodate your transportation needs.
32How are traffic violations handled?
In the event of traffic violations, fines will be charged to the credit card provided at the time of reservation by the primary renter.
33Do you offer long-term rental discounts?
Planning an extended stay? BIZ Rent a Car rewards long-term rentals with special discounts through our loyalty program. Contact us for more information on rentals exceeding 30 days.
34Are rental cars covered by insurance in case of accidents?
Yes, indeed! All BIZ Rent a Car vehicles are covered by mandatory insurance as required by Florida laws. In the unfortunate event of an accident, we provide full assistance and support.
35Can I bring my pet in the rental car?
We understand that pets are part of the family! BIZ Rent a Car allows small pets in our vehicles, subject to an additional cleaning fee. Contact us for more information.
36Is there a grace period for returning the car after the rental period ends?
BIZ Rent a Car offers a grace period of up to 1 hour beyond the scheduled return time, free of charge. For extensions of up to 12 hours, a half-day rate applies, subject to availability.
37Are there any additional charges for returning the car to a different location?
No need to worry about extra fees within Orlando and Kissimmee! BIZ Rent a Car offers complimentary transportation to and from your hotel or vacation home. We'll even take care of your airport transfer at no additional cost. No queues or worries about luggage!
38Do you have any partnerships with accommodation providers?
BIZ Rent a Car proudly partners with Best Price Vacation Homes. Contact us to inquire about availability and enjoy a seamless vacation experience.
39What is the minimum age to rent a luxurious car?
At BIZ Rent a Car, the minimum age to indulge in the exhilaration of our luxurious car rentals is 25 years. Experience the epitome of sophistication and elegance as you cruise through Orlando in a premium vehicle from our prestigious fleet. Embrace the allure of luxury and embark on a journey that embodies style and refinement with BIZ Rent a Car.